FAQs

You can contact us through our official website or contact information, and our sales team will be happy to assist you.

The cooperation process mainly includes demand communication, sample confirmation, contract signing, production and production, quality inspection, logistics, and distribution, etc.

You need to provide your company information, product needs, customization requirements, cooperation intentions, and other relevant information.

The time for the cooperation process depends on your specific needs and order volume. Generally speaking, it may take weeks to months from demand confirmation to logistics delivery.

During the cooperation period, we will provide you with professional technical support, marketing suggestions, and timely after-sales service.

We will provide you with a draft cooperation agreement, which will be signed by both parties after confirmation to ensure the legality and standardization of the cooperation process.

We offer a variety of fan products for you to choose from, including desktop fans and handheld fans.

Different products may have slightly different features such as fan speed, design, and portability. Please choose according to your needs and preferences.

You can choose the product type and specifications that suit you based on your needs, budget, and expected results.

Our products have passed relevant quality certifications and inspections, including CE, ROHS, CB, ISO9001, and ISO16949, to ensure product safety and reliability.

Yes, we can provide some free samples for you to test and evaluate. Please contact our sales team for specific details.

Yes, we provide customized services. You can customize special specifications, packaging, and private label according to your needs.

Our desktop fans are designed for stable use on a desk, providing consistent airflow, while our handheld fans are portable and easy to carry around. You can choose the product that suits you based on your personal preferences and usage habits.

If you need a stable and consistent airflow for your workspace or home, you can choose desktop fans. If you prefer something portable that you can use on the go, choose handheld fans.

Yes, you can use desktop fans and handheld fans together as needed to meet different usage scenarios and preferences.

Our fan packages include different combinations of desktop and handheld fans. You can choose a package that's right for you based on your personal needs and budget, or ask our sales team for advice.

Our products are suitable for home, office, and outdoor activities. For specific environments or special requirements, please consult our sales team before making a choice.

Our fans are primarily made from high-quality materials such as durable plastics, metals, and lightweight components to ensure optimal performance and longevity.

Our fans come with various features such as multiple speed settings, silent operation, energy efficiency, and ergonomic designs to provide you with a comfortable and effective cooling experience.

Absolutely. Our fans undergo rigorous safety testing and meet international safety standards, including CCC, CE, and ROHS certifications, to ensure they are safe for use in any environment.

Yes, we offer customization options. You can work with our team to customize the fan's color, design, additional features, or even branding to suit your specific needs.

We have a dedicated R&D team and a strict quality control system in place. Every fan goes through extensive testing to ensure stability, durability, and superior performance.

Yes, our fans have been tested and certified by recognized organizations. They meet ISO9001, ISO16949, and other international quality standards, ensuring their reliability and effectiveness.

Yes, we can provide personalized customization services according to your requirements, including product specifications, packaging, and private labeling.

Customization services may incur fees based on specific requirements. Please negotiate details with our sales team.

Yes, we can incorporate specific components into the product design upon your request to meet your needs.

The duration depends on your specific needs and order size. We aim to deliver customized solutions as promptly as possible.

Minimum order requirements vary based on product type and customization. Please consult our sales team for specific details.

You can request customization services through our official website or contact information. Our sales team is dedicated to serving you.

Yes, we can provide targeted solutions and suggestions based on different cooling requirements, including home, office, and outdoor use.

You can choose the right fan for you based on your specific needs and expected performance, or ask our sales team for personalized recommendations.

Yes, our fans are designed for convenient home use, allowing you to enjoy comfortable cooling while saving time and energy.

You can maximize the performance of our fans by following our usage guidelines, adjusting the speed settings, and ensuring proper placement in the room.

Yes, we offer quiet and silent fan options that are ideal for noise-sensitive environments, reducing disturbance and providing a peaceful experience.

Yes, we welcome cooperation with various partners to develop customized fan solutions that meet specific industry or organizational needs, ensuring high-quality products for our customers.

Yes, we offer volume discounts for bulk orders. The specific discount rate depends on the order quantity and cooperation terms.

We accept a variety of payment methods, including bank transfers, credit card payments, PayPal, and more to accommodate your financial preferences.

Yes, we provide legal invoices that can be used for reimbursement, tax purposes, and accounting records.

Our fan prices are determined based on factors such as order quantity, customization requirements, production costs, and market conditions.

Yes, our fans support global logistics and distribution services, ensuring you can receive our products anywhere in the world.

Delivery times depend on your location and the shipping method chosen. Generally, international shipping can take anywhere from a few weeks to a few months.

You can track your order through our official website or using the order number provided. This allows you to check the logistics status and delivery progress at any time.

Yes, we collaborate with several well-known logistics companies to ensure the timeliness and reliability of our services, providing you with a satisfactory distribution experience.

Yes, we offer express delivery services. You can choose between standard and expedited shipping options based on your needs.

Yes, you can contact our customer service team to modify your delivery address before order confirmation to ensure accurate delivery to the specified location.

Yes, if you are not satisfied with our fans, you can apply for a return within the specified return period. For specific details on our return policy, please visit our official website or contact our customer service team.

If you encounter any issues while using the fan, please contact our customer service team promptly. We will provide you with technical support and solutions to address your concerns.

If you find any quality problems with your fan, please contact our customer service team immediately and provide relevant details or evidence. We will work to resolve the issue and provide a satisfactory solution as soon as possible.

You can reach our after-sales customer service team through the contact information provided on our official website or by using our online customer service system. We are here to assist you promptly.

Our after-sales support team is available during standard working hours and will respond to your inquiries and concerns as soon as possible to ensure you receive timely and effective support.

Yes, our fans comply with all relevant regulations and have passed necessary certifications and inspections to ensure safety and reliability. For more details, please visit our official website.