LAMJIE—Electric Fan Manufacturer Service

We understand that our commitment to product quality extends throughout the entire life cycle of our products. A dedicated support team is committed to providing a lifetime of quality service for your fan equipment. Whether it's service benefits, customization processes, after-sales support, or partnership inquiries, this page will provide you with a seamless guide to all aspects of the process.

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LAMJIE's service advantages

We pride ourselves on delivering exceptional service and high-quality products to our global customers.

Below are the key advantages that set us apart in the fan manufacturing industry.

Customized design

Provide fan solutions for industrial, commercial and household scenarios, supporting personalized customization in size, power and material.

Precision manufacturing

Adopting aviation-grade aluminum alloy and energy-saving motors, combined with automated production lines to ensure product durability and high performance.

Industry experience

With 20 years in the field of ventilation equipment, the technical team can provide you with air volume optimization, noise control, and other professional advice.

High cost performance

Scale production and supply chain advantages so that you can get high-performance equipment at a reasonable cost.

The whole process of quality inspection

Each fan needs to pass a 72-hour continuous operation test, a wind pressure test, and a safety certification, with a pass rate of 99.9%.

Rapid response

10-30-day delivery for regular orders and an emergency channel for urgent needs to maximize the protection of your project progress.

LAMJIE's customer feedback and improvement

At LAMJIE, we highly value customer feedback as a vital component for our continuous improvement and excellence in product quality and service.

Satisfaction survey

Send the evaluation link within 24 hours after service completion and collect suggestions for improvement.

Complaint handling

Set up an independent complaint channel and issue a handling plan within 48 hours.

LAMJIE's after-sales service

At LAMJIE, we are committed to providing comprehensive after-sales support to ensure customer satisfaction and product reliability.

Technical support

Provide free maintenance training for distributors/large customers.

Installation guidance

Provide video tutorials and graphic manuals and remote assistance for installation.

Spare parts supply

We always have spare parts for mainstream models and ship urgent orders within 7 days.

Customer feedback loop

We actively seek customer feedback to continuously improve our products and services.

Online resource centre

Access to a variety of online resources, including troubleshooting guides and maintenance tips, to help you maximise the performance of your products.

LAMJIE's after-sales guarantee

LAMJIE is committed to providing comprehensive after-sales support to ensure customer satisfaction and product reliability. Our dedicated support team is always ready to assist you throughout the product lifecycle.

Maintenance service

Free repair/replacement of parts during the warranty period; paid services after the warranty (clearly marked price).

Customer satisfaction commitment

We are committed to your satisfaction. If you have any concerns, please contact the support team, and we will deal with them promptly.

Extended warranty options

We offer extended warranty plans to ensure continued support beyond the standard warranty period.

Priority support aisle

Our loyal customers have the option of priority support, which ensures a faster response time on any issue.

Quality assurance assessments

We conduct regular assessments to evaluate product performance and provide optimized solutions.

Ready to create your portable fans?

Our team is eager to help you realize your needs and deliver a product that exceeds your expectations.

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LAMJIE's service coverage

☢︎ Domestic

Coverage of all provinces, with response time extended to 72 hours in remote areas.

☢︎ International

Support through local agents or negotiation of customized service programs. The program can be flexibly adjusted according to customer needs, and the final interpretation right belongs to Guangzhou LAMJIE Electronic Manufacturing Co.

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FAQs

Frequently Asked Questions about Guangzhou LAMjie Electronic Manufacturing Co., Ltd. and our brand LAMJIE FAN.

More Answers

About Cooperation Process

What information do I need to provide to start the cooperation process?

You need to provide your company information, product needs, customization requirements, cooperation intentions, and other relevant information.

FAQs

What is the production time?

7 days for samples, at least 15 days for larger orders. Bulk orders are subject to negotiate separately.

About Logistics and Distribution

How can I track my order?

You can track your order through our official website or using the order number provided. This allows you to check the logistics status and delivery progress at any time.

Can I change my shipping address?

Yes, you can contact our customer service team to modify your delivery address before order confirmation to ensure accurate delivery to the specified location.

About Recipe Customization

How do you ensure the quality and performance of your fans?

We have a dedicated R&D team and a strict quality control system in place. Every fan goes through extensive testing to ensure stability, durability, and superior performance.

Get in Touch

OEM/ODM customization, brand co-branding, bulk purchasing—we can respond quickly and immediately open your exclusive cooperation plan!

👉 Contact us today to start an exclusive, customized partnership.

📦 Get product catalogs and wholesale prices.

🔧 Submit your design requirements for 1-to-1 exclusive matchmaking.

🌍 Become our global distribution partner.

Original designs with silent, portable & futuristic features

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Email: yvnatao@lamjiefan.com

WhatsApp: +86 198 6663 0301